Shipping Policy

Currently available for delivery to: The United States, Canada, Japan, South Korea, Taiwan, Hong Kong, EU region, the United Kingdom;  Service is temporarily suspended in other areas.  

Delivery time: you will receive an email when the order starts to be made. If you need it urgently, you can choose to deliver the goods within 3-7 days after placing the order at the earliest. Generally, the goods will be delivered within 7-10 days.  

Shipping:In order to get your gift faster, we usually send it by air.  

Shipping time: After the order is shipped, you will receive an email with shipping information about the order, which usually takes about 7-10 days.  Currently, we do not deliver to APO/FPO addresses or university dormitories.  Shipments to Alaska, Hawaii, or Puerto Rico may exceed normal delivery times.  Please understand that the delivery time of your order will be delayed in case of bad weather and other special reasons during the transportation process.  

Regarding shipping charges:During the normal period, we will waive shipping charges for orders over $120.  If the order amount is less than $120, we will charge $10 for shipping.  However, during the special promotional activities of the store, the freight policy shall be subject to the specific activity notice in the store.  

About transportation damage:If the goods are damaged during transportation, we will send you a custom doll free of charge.  If there is any transportation damage, please contact us within 24 hours of receipt.

If you have any questions, please contact email: scbobblehead@gmail.com. Thank you!