Q：How to customize my doll gift?
A：
Step 1： Register and submit the email, as this is a custom gift that needs to be confirmed by email and your facial features demo.
Step 2：Follow the shopping process and provide the necessary clear photos;
Step 3：We will confirm with you the facial features sample via email and modify the facial features according to your opinion until you are satisfied, and then bake the facial features.
Step 4：Make the hairstyle and body and bake them.
Step 5：Send it by air after assembly.
Q：Will my doll gift come true?
A：The clay figures are custom-made according to your photos, so the quality of the photos you provide is crucial.As long as you can provide complete and clear photos, we can realize your custom gift.
Q：Will you inform us after the order is shipped?
A：Yes, we will notify you by email and inform you of the tracking number after the order is sent out.
A：What is a facial sample?
Q：After payment, our designer will design facial expressions based on your photo. The average designer will email you within 3-5 business days to confirm the face design. When it's done, you can start the next step. Your facial expressions can't be altered.
Q：How long will it take to deliver?
A：Under normal circumstances, we will arrange shipment within 5-7 working days after confirming the sample. If urgent delivery is required, please select delivery time requirements when placing orders.
Q：What material is it made of?How to store and maintain?
A：The product is the use of polymer clay, with environmentally friendly non-toxic DIY colored clay;Strong plasticity and ductility, can be stored at room temperature for a long time after the design is finalized;If there is dust, just wipe the wet towel, it is easy to maintain.
