Since the product is customized, the similarity of facial features will change according to the subjective judgment of each person, it cannot be re-sold, and in general, we do not accept returns and refunds.
If you choose to return it at the proofing stage, you will only receive a refund of 70% of the order value.
We don't accept returns if the product has already been manufactured.
Please check the product as soon as possible after signing for it. If the product is incorrectly shipped or damaged during transportation, please contact us within 24 hours after signing for it and we will send you a custom doll free of charge within 15 days.
